Drive With urcab
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I commit to deliver the highest standards of customer service
I arrive on time, pleasantly greet my customers and provide reasonable assistance with luggage and other items. I adjust in car entertainment devices or heating/air conditioning to the comfort of passengers.
I am conscious of driving professionally and maintaining a high standard of personal, passenger and public safety.
be courteous and helpful
tell customer about the usage of URCAB App for efficiency
comfort of the ride
cleanliness, smell and hygiene of taxis
not eat food in taxi other than fruits
maintenance and condition of taxis
maintain aircon temperature inside taxis.
Do not Provide Personal number to customers.
Don't have unprofessional behaviour - such as poor customer service, swearing, yelling at passengers, drivers being rude/aggressive
Do not call a false no job
wear the Booking Service Provider (BSP) uniform
Always ask customer to book through App or provide urcab 24/7 Contact no
demonstrate professional integrity towards passengers
If leaving urcab
I will Give 2 weeks Notice
To get Paid on Time
Make sure you provide all dockets by end of week
You will get paid after you have provided all dockets
Submit to Start Driving
Work health and safety for taxi drivers and operators
Alcohol & Drug Policy
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